Privacy Policy
At Tezi Software Solutions (“Tezi”, “we”, “our”, “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our software, websites, and related services.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, billing details, and other identifiers you provide when registering or contacting us.
Business Information: Company details, system usage data, and configurations related to ERP, POS, and hospital management solutions.
Technical Information: IP addresses, device details, browser type, operating system, and log data.
Usage Data: Information about how you use our products and services, including interactions within TeziCare, TeziPOS, and other solutions.
2. How We Use Your Information
We use the collected information to:
Provide, operate, and improve our products and services.
Process transactions, invoices, and payments.
Communicate with you about updates, support, and new features.
Ensure system security, detect fraud, and prevent misuse.
Comply with legal and regulatory requirements.
3. How We Share Information
We do not sell your personal information. However, we may share data in the following circumstances:
Service Providers: With trusted third parties who assist us in delivering our services (e.g., hosting providers, payment processors).
Legal Obligations: If required by law, regulation, or legal process.
Business Transfers: In connection with a merger, acquisition, or sale of assets.
4. Data Security
We implement industry-standard security measures to protect your data. While we strive to keep your information safe, no system is 100% secure.
5. Data Retention
We retain personal information only as long as necessary for the purposes described in this policy or as required by law.
6. Your Rights
Depending on your jurisdiction, you may have rights to:
Access, update, or correct your personal data.
Request deletion of your personal data.
Restrict or object to certain processing.
Withdraw consent (where processing is based on consent).
To exercise these rights, please contact us at info@tezi.co.ke
7. Cookies and Tracking
Our websites may use cookies and similar technologies to improve user experience, analyze trends, and personalize content. You can control cookies through your browser settings.
8. International Data Transfers
If you access our services outside Kenya, your data may be transferred and processed in countries where we operate or host our systems.
9. Children’s Privacy
Our services are not directed to persons under 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with a revised “Effective Date.”
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Tezi Software Solutions
Email: info@tezi.co.ke
Phone: +254727854413, +254712666417
Website: https://tezi.co.ke
