Welcome to Tezi Software Solutions (“Tezi”, “we”, “our”, “us”). By accessing or using our software, websites, and related services (the “Services”), you agree to comply with and be bound by these Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By using our Services, you confirm that you have read, understood, and agree to these Terms. If you do not agree, you must not use our Services.

2. Use of Services

• You agree to use our Services only for lawful purposes and in accordance with these Terms.

• You are responsible for maintaining the confidentiality of your account credentials.

• You must not misuse, copy, reverse-engineer, or attempt to disrupt our Services.

3. Licensing and Ownership

• Tezi grants you a limited, non-exclusive, non-transferable license to use our software and solutions as per your subscription or agreement.

• All intellectual property rights in the Services remain the property of Tezi. You may not reproduce, distribute, or modify any part of our Services without prior written consent.

4. Payment and Subscriptions

• Fees for our Services are set out in your agreement or invoice.

• Payments must be made on time as agreed.

• Failure to pay may result in suspension or termination of your access.

5. Data and Privacy

We collect and process personal and business data as described in our Privacy Policy.

• You remain the owner of your business data stored in our systems.

• You are responsible for ensuring that the data you provide is accurate and lawful.

6. Support and Updates

• Tezi will provide support and updates according to the service plan agreed with you.

• We may modify or update our Services to improve functionality or security.

7. Termination

• You may terminate use of our Services at any time by providing written notice.

• Tezi reserves the right to suspend or terminate your access if you breach these Terms or misuse the Services.

8. Limitation of Liability

• Our Services are provided “as is” and “as available.”

• Tezi is not liable for indirect, incidental, or consequential damages, including loss of profits, data, or business opportunities.

• Our maximum liability shall not exceed the amount paid by you for the Services in the last 12 months.

9. Indemnification

You agree to indemnify and hold Tezi, its employees, and partners harmless from any claims, damages, or expenses arising from your misuse of our Services or violation of these Terms.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of Kenya. Any disputes shall be resolved in the courts of Kenya.

11. Changes to Terms

We may update these Terms from time to time. Any changes will be posted on our website with a revised “Effective Date.” Continued use of our Services means you accept the updated Terms.

12. Contact Us

For any questions regarding these Terms, please contact us:

Tezi Software Solutions
Email: info@tezi.co.ke
Phone: +254727854413, +254712666417
Website: https://tezi.co.ke